AI chatbots were once a fringe technology but are now ubiquitous. Some 58% of B2B businesses and 42% B2C use chatbots in some form and 67% of global consumers had some interaction with a chatbot in 2021. Whilst chatbots are primarily used to...
Creating a machine that acts and talks like a human has long been the crowning glory of artificial intelligence – chatbots bring us one step closer to machines that talk to us as if they are one of us. Chatbots...