What Data do You Need to Create the Best AI Chatbots?
AI chatbots were once a fringe technology but are now ubiquitous. Some 58% of B2B businesses and 42% B2C use chatbots in some form and 67% of global consumers had some interaction with a chatbot in 2021. Whilst chatbots are primarily used to...
Artificial Intelligence Art from Africa and Black Communities Worldwide
Ever since the development of DeepDream in 2015 with its brightly coloured hallucinatory aesthetic, machine learning, computer vision and natural language processing techniques have been gaining popularity amongst artists as tools and artificial intelligence as subject matter. Voices from Africa...
How to Understand Your Customer
Social listening itself is not a new concept, but social media listening was born in the 21st century. Over half the world’s population use social media,with trillions of bytes of information being created each and every day. It’s a vast and...
The Evolution of AI Chatbots
Creating a machine that acts and talks like a human has long been the crowning glory of artificial intelligence – chatbots bring us one step closer to machines that talk to us as if they are one of us. Chatbots...
How AI Can Support the Recruitment Process
Recruitment has become an exceptionally tough industry, partly because the global talent pool is so incredibly wide and diverse, and partly because many modern job roles have become more specific, nuanced and complex. Digital working environments and the rise of...
Can AI Solve The Problem of Content Moderation?
Content moderation is a longstanding problem that has intensified in the last few years as increasing pressure forces tech giants like Google and Facebook to take harsher action over offensive, hateful, illegal or otherwise harmful material. Despite content moderation and...
Using Geospatial AI Technology to Save the Planet
The world is changing at an unprecedented rate, the reality being that we are running out of time to prevent catastrophic and irreversible damage to the climate and environment. World leaders have a global mandate to catalyse real change at...
Commitment to Security Assurance
In a nationwide effort to digitize every sector of the Ghanian economy, Deputy Minister of Finance Dr. John A. Kumah recently assured businesses that the government is prioritizing the upscale of the nation’s cybersecurity capabilities, ensuring a safe cyber environment...
Impact-Driven Applications
In an effort to democratize artificial intelligence (AI) and natural language processing (NLP) technologies, a group of over 500 researchers organized the project “Big Science” to improve scientific understanding of AI and NLP capabilities and open it to the scientific...
Exponential Growth of NLP
Nearly one in three IT professionals report that their business is now using artificial intelligence, according to a report IBM’s Global AI Adoption Index. The IBM research indicated that natural language processing (NLP) powered applications of nearly half of surveyed...